FREE SHIPPING ON ORDERS OF $99 OR MORE*

Santevia directly ships to Canada and United States only.  All goods are shipped from Canada.

All successfully placed orders will be shipped on NEXT BUSINESS DAY of the purchase date if the ship to address is accurate.

When the order is shipped you will receive an email confirming shipment with carrier’s name and tracking number.  If you don’t receive an email confirming shipment, please check your SPAM/JUNK folder first.

 

Shipment to CANADA

*Our FREE SHIPPING policy applies to CANADA

Canadian orders are shipped via FedEx Overnight, FedEx Economy, or Canada Post.

 

Shipment to UNITED STATES

*Our FREE SHIPPING policy applies to MOST OF THE US (48 STATES)

RURAL AREAS, HAWAII, PURETO RICO, ALASKA ARE SUBJECT TO ADDITIONAL CHARGES

US orders are shipped via FedEx Ground, FedEx Economy or via Canada Post occasionally.

 

*** FedEx Does not ship to PO Boxes***

ORDERS ARE SHIPPED DIRECTLY TO THE SHIPPING ADDRESS PROVIDED.

Customer is responsible for any fees incurred as a result of an incorrect address being supplied, or customer redirects the shipment to another location.

PARCEL SHIPMENTS MAY BE LEFT AT THE FRONT DOOR AT THE DISCRETION OF THE DELIVERY PERSON.

PLEASE NOTE: SANTEVIA HAS NO CONTROL OVER HOW THE CARRIER HANDLES SHIPMENT.

 

Estimated shipping transit time:

CANADA POST

EXPEDITED PARCEL

                -Local (Lower Mainland, BC): 2 days

                -Regional/National: up to 9 days

                -US: up to 15 days

 

FEDEX

*** FedEx Does not ship to PO Boxes***

STANDARD OVERNIGHT

                -Local only (Lower Mainland, BC): Next business day

ECONOMY

                -Regional/National: 1 TO 5 DAYS

GROUND

                -Regional/National: 5 TO 10 DAYS