An excellent product! The timer needed to be replaced and the service was excellent! An excellent product and customer service!!!
I absolutely love my santevia pitcher! The water is delicious and so much healthier than any tap water. The customer service of this company is simply amazing, they truly value their customers. I recommend any of their products 100%!
I have been using the Classic pitcher for at least 8 years now and I have been very happy with it except the timer. I am on my 2nd pitcher and on both the timers never worked. But having said that, I absolutely love the taste of the water. I just keep track and change out the filter every 2 months. When the last filter I purchased made the water taste 'chemical-ly' at room temperature I contacted the company and they promptly sent out a new filter for me. Great customer service! And great job Santevia! I would have given you 5 stars if it wasn't for the timer.
Had this now for about 3 years! The water always tastes great and the staff were so friendly and responsive in terms of getting me a new digital use-meter when mine stopped functioning! So, not only is the product amazing, but the people are too. Put those together and that's 5-and-a-Half Stars for sure!
Received today. Love it! I get red eyes from chlorine in the shower. Figured that if chlorine reddens my eyes, it must wreak havoc on my insides. I drink 2-3 liters daily. Very excited!