ordered replacement parts online several times over the years, and always get good service.
Called customer service with a problem I had with performance of a unit product that I purchased. they offered to replaced defective part free of charge. Thank you Santevia John G
I did a great deal of research before purchasing my gravity counter top Santevia unit. The water tastes great and I have confidence in the water that my family is drinking. It gives me total peace of mind!
The ceramic filter is the best part of the system