Gravity Water System Filter Cartridge Connector

Gravity Water System Filter Cartridge Connector

Regular price$14.99
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Part

The Cartridge Connector holds the central (5-Stage or Fluoride) filter within the Santevia Gravity Water System.

Customer Reviews

Based on 11 reviews
91%
(10)
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9%
(1)
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E
Erica Tratch
Better than the original

This connector is stronger and build better than the original. Holds the filter in no problem!

P
Pauline Claydon
Cartridge Connector

Great improvement in the design over my old one that needed replacement after 10 years. Much stronger grip around the filter now.

D
Darren English
Fast service

Thank you for the quick delivery.

P
Pearly Fort
Wrong diagnosis

The Santevia is a good filtration system. My first purchase lasted for many years without any issue. I gave that away when I got a second (brand new unopened) Santevia system as a gift. It was a disaster as it water kept leaking from the tank. I contacted Santevia and was advised the cause of the leak was due to trapped air bubble in the filtration cartridge. To resolve the issue I was told to let water run continuously through the cartridge for 5 minutes to remove the air bubble. I did that and the leak stopped. 2 weeks later it leaked again. I thought it was caused by a defective cartridge connector and the middle ring. I replaced both parts but leak continued. This was getting super frustrating. As a last resort, I replaced the original filter cartridge even though it was supposed to last for 6 months but I only used it for 2 months. My filtration system is working fine now. No leaks. Turns out it was a defective filter cartridge that was causinge so much grief. I shouldn't have spent the money to buy the Connector and Middle Ring as that was not the cause of the leak. It would have been a better experience if Santevia had replaced the filter cartridge from the moment they're aware of the leak issue. Thanks for asking.

B
Barbara Rosgen
Prompt response

My brand new gravity water system came with a faulty connector ring. Santeria replaced it in a few days so I could be up and running in no time