My issue is with delivery. The carrier, Fed Ex, never rang my bell yet somehow was able to leave he box inside the locked lobby door - where did they ring? The box was badly crushed. Despite NO protective bubble wrap or padding of any kind inside the box, surprisingly the lid was intact. The lid was bought to replace the original one that came with the water system, which had developed mold that could not - would not be cleaned off.
Customer service extraordinaire
Amazing customer service. Amazing water!