We're here. How can we help? Contact us anytime via email
or call us from 8am - 4pm PST.
1-866-943-9220 help@santevia.com
We're here. How can we help? Contact us anytime via email
or call us from 8am - 4pm PST.
1-866-943-9220 help@santevia.com
We're here. How can we help? Contact us anytime via email or call us from 8am - 4pm PST.
1-866-943-9220
help@santevia.com
4-6 months (36,000 L or 9,510 GAL).
Simply register your product to Filter Ease and we'll send you an email and/or text reminder when it's time for a filter replacement.
In order to get the correct pressure for proper filtration, the Shower Filter needs to flow at 1.6 gallons per minute (6 liters per minute). This means that shower heads that purposely restrict water flow will most likely result in sub-par water pressure, and as a result are not compatible with the Shower Filter.
Yes, this will work if the Shower Filter can still be installed on the pipe coming from the wall, and the shower head is not “low-flow” or "stop-flow".
While the Shower Filter is wonderful for filtering contaminants like chlorine and heavy metals, it is not designed for source water with high levels of sediment. Your Shower Filter might have been clogged by a high level of sediment. If your water source contains a high level of sediment, you may need to replace your Shower Filter more frequently.
No, the Shower Filter is designed to have water flow through the stages in a specific way. If you install the filter in the reverse position, that will hinder performance.
Lost your product manual? No problem, you can download one below. Our product manuals contain helpful information like setup instructions, care and intended use, cleaning instructions, and your product's maximum filter life. To learn how to install the Shower Filter Replacement Cartridge, please download the Replacement Cartridge Manual.
The product manual has information on:
– Product setup
– Filter Ease, our automated filter reminder system
Lost your product manual? No problem, you can download one below. Our product manuals contain helpful information like setup instructions, care and intended use, cleaning instructions, and your product's maximum filter life.
The product manual has information on:
– Product setup
– The digital reminder clock
– How to recycle your used filter
– Filter Ease, our automated filter reminder system
We're here. How can we help? Contact us anytime via email or call us from 8am - 4pm PST.
1-866-943-9220 help@santevia.com
We're here. How can we help? Contact us anytime via email
or call us from 8am - 4pm PST.
1-866-943-9220 help@santevia.com